WYSE - Trust Issue (11464)

Trust Relationship on WYSE Thin Client

1. Create ticket for the Wyse repair.

    a. Customer – Branch Number
   
    b. Reported By – Person Calling in.
   
    c. Category – Asset Management
   
    d. Subcategory – Repair
   
    e. Summary – Trust Relationship Issue (Wyse)
   

2. Link Wyse to Ticket

3. Change status to Logged and Change Team to Repair-Deployment

4. The Repair-Deployment team will attempt to repair the Wyse remotely and inform the end user it needs to be shipped in if we’re unable to successfully repair.