Printer - Add To Network - URI & Rentalman (10662)
Location is asking to have a new printer added to Rentalman or on the URI network.
All printers are added by Repair-Deployment only.
Note:
This includes printers hooked up to PCs. End users are disconnecting printer from the network and calling the support desk to connect to a PC. Asset Management will be responsible for these setups.
Please include the following in your ticket:
01. Where the printer came from (Example: Charlotte, NC; Came from A12, etc.)
02. Printer Make and model
03. IP address
04. Printer Serial number
05. Where the printer is physically located (Example: Shop, Counter, Manager's Office)
06. Change the HEAT ticket team to Asset Management and save ticket
NOTE:
01. Color Printers will not be added to Rentalman
02. Printers/MFP's must be ordered using the URI approved ePortal process
03. Any printer purchased outside of the ePortal process will be denied
04. Printers/MFP's must be transferred thru the ePortal process and assigned to the
new location prior to Rentalman setup
Please escalate ticket to Repair-Deployment for review and setup if approved.